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Selling online · New York

E-commerce in New York

An e-commerce lives on details: product page speed, clarity on costs, a checkout without friction. That is what we work on.

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Publilia has one office, in Florence, Italy. We serve clients in New York remotely — which is how digital work has been done for a decade.

Why e-commerce matters in New York

New York is the single largest destination for Italian design, fashion and specialty food exports in the United States. The buyers here are sophisticated about Italian provenance and sceptical about claims that cannot be verified — which makes documentation, certification and origin storytelling the deciding factors.

US buyers expect faster page loads, clearer pricing and shorter forms than Italian sites typically provide. A site that converts in Milan often loses a New York visitor in the first ten seconds.

An abandoned cart is not a traffic problem: it is a trust and friction problem. Shipping costs appearing at the last step, pointless fields, slow loading.

Sectors this applies to in New York

  • Fashion and luxury retail
  • Food and beverage import
  • Design and furniture
  • Professional services

What the service includes

Platform selection

WooCommerce, Shopify, PrestaShop, Magento or bespoke, decided on your catalogue and processes, not on our preferences.

Catalogue

Navigable category structure, complete product pages, filters that mirror how customers actually search.

Checkout

As few steps as possible, costs declared up front, payment methods people recognise.

Integrations

ERP, stock, carriers, invoicing.

Growth

Cart recovery, post-purchase email, remarketing, continuous conversion optimisation.

What you get, and how it is measured

Deliverables

  • Platform analysis
  • Configured store
  • Catalogue import
  • Payments and shipping
  • ERP integration
  • Order management training

KPIs

  • Conversion rate
  • Average order value
  • Cart abandonment rate
  • Repeat customer rate

FAQ

Questions about e-commerce in New York

WooCommerce or Shopify?

WooCommerce for full control, unusual integrations and no per-transaction fee. Shopify to start fast with less maintenance. We decide on your catalogue, not on principle.

Can you migrate my existing shop?

Yes: products, customers, orders and URLs. Redirects for old product pages are part of the work, not an extra — losing them means losing accumulated rankings.

Do you have an office in New York?

No. Our only office is in Firenze, Italy. We work with clients in New York remotely.

E-commerce in New York: let’s talk

Tell us your starting point. We reply within one working day.

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