Controlled updates
Core, themes and plugins updated on a staging copy before production. An update that breaks the site is worse than a missing one.
Ongoing maintenance · New York
CMS maintenance and support in New York
Updates, backups, security and monitoring on a prepaid annual plan. WordPress, Joomla, Drupal, WooCommerce, PrestaShop and Magento.
Publilia has one office, in Florence, Italy. We serve clients in New York remotely — which is how digital work has been done for a decade.
Why maintenance matters in New York
New York is the single largest destination for Italian design, fashion and specialty food exports in the United States. The buyers here are sophisticated about Italian provenance and sceptical about claims that cannot be verified — which makes documentation, certification and origin storytelling the deciding factors.
US buyers expect faster page loads, clearer pricing and shorter forms than Italian sites typically provide. A site that converts in Milan often loses a New York visitor in the first ten seconds.
An un-updated site is an open door. Most compromised sites were not deliberately targeted: they had a plugin two years out of date and an automated scan found it.
Sectors this applies to in New York
- Fashion and luxury retail
- Food and beverage import
- Design and furniture
- Professional services
What the service includes
Backup and restore
Scheduled off-server copies, with restores actually tested. An untested backup is not a backup.
Security
Hardening, malware scanning, login filtering, certificate always valid.
Monitoring
Uptime checks: if the site goes down, we know before you do.
Support hours
Hours included in the plan for changes and fixes, without raising a quote every time.
What you get, and how it is measured
Deliverables
- Documented monthly updates
- Automated backups with tested restore
- Security scans
- Uptime monitoring
- Included support hours
- Quarterly report
KPIs
- Uptime
- Response time
- Open vulnerabilities
- Restore test outcomes
FAQ
Questions about maintenance in New York
Why annual rather than monthly?
Because serious maintenance is a long cycle: updates, seasonal checks, restore drills. A prepaid annual plan costs less than the sum of the months and lets us schedule rather than react.
What if the site is compromised?
Cleanup and restore are included in the Pro and Premium plans. On Base they are billed as work.
Do you have an office in New York?
No. Our only office is in Firenze, Italy. We work with clients in New York remotely.
Maintenance in New York: let’s talk
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