Controlled updates
Core, themes and plugins updated on a staging copy before production. An update that breaks the site is worse than a missing one.
Ongoing maintenance · Hong Kong
CMS maintenance and support in Hong Kong
Updates, backups, security and monitoring on a prepaid annual plan. WordPress, Joomla, Drupal, WooCommerce, PrestaShop and Magento.
Publilia has one office, in Florence, Italy. We serve clients in Hong Kong remotely — which is how digital work has been done for a decade.
Why maintenance matters in Hong Kong
Hong Kong remains a showcase and distribution point for Italian luxury into Greater China, with buyers who know the category deeply and expect provenance to be documented.
Mobile-first is not a guideline here, it is the whole market, and the messaging platforms that carry commerce are different from the Western ones.
An un-updated site is an open door. Most compromised sites were not deliberately targeted: they had a plugin two years out of date and an automated scan found it.
Sectors this applies to in Hong Kong
- Luxury retail
- Trade and finance
- Fine dining
- Watches and jewellery
What the service includes
Backup and restore
Scheduled off-server copies, with restores actually tested. An untested backup is not a backup.
Security
Hardening, malware scanning, login filtering, certificate always valid.
Monitoring
Uptime checks: if the site goes down, we know before you do.
Support hours
Hours included in the plan for changes and fixes, without raising a quote every time.
What you get, and how it is measured
Deliverables
- Documented monthly updates
- Automated backups with tested restore
- Security scans
- Uptime monitoring
- Included support hours
- Quarterly report
KPIs
- Uptime
- Response time
- Open vulnerabilities
- Restore test outcomes
FAQ
Questions about maintenance in Hong Kong
Why annual rather than monthly?
Because serious maintenance is a long cycle: updates, seasonal checks, restore drills. A prepaid annual plan costs less than the sum of the months and lets us schedule rather than react.
What if the site is compromised?
Cleanup and restore are included in the Pro and Premium plans. On Base they are billed as work.
Do you have an office in Hong Kong?
No. Our only office is in Firenze, Italy. We work with clients in Hong Kong remotely.
Maintenance in Hong Kong: let’s talk
Tell us your starting point. We reply within one working day.
Get in touch