Controlled updates
Core, themes and plugins updated on a staging copy before production. An update that breaks the site is worse than a missing one.
Ongoing maintenance · Sydney
CMS maintenance and support in Sydney
Updates, backups, security and monitoring on a prepaid annual plan. WordPress, Joomla, Drupal, WooCommerce, PrestaShop and Magento.
Publilia has one office, in Florence, Italy. We serve clients in Sydney remotely — which is how digital work has been done for a decade.
Why maintenance matters in Sydney
Australia has one of the largest Italian diaspora communities in the world, and a food culture shaped by it. That means genuine demand — and also that generic Italian branding no longer impresses anyone.
The time difference makes real-time support impractical. Everything has to work asynchronously: documentation, self-service ordering, clear lead times.
An un-updated site is an open door. Most compromised sites were not deliberately targeted: they had a plugin two years out of date and an automated scan found it.
Sectors this applies to in Sydney
- Food and wine
- Hospitality
- Construction materials
- Tourism
What the service includes
Backup and restore
Scheduled off-server copies, with restores actually tested. An untested backup is not a backup.
Security
Hardening, malware scanning, login filtering, certificate always valid.
Monitoring
Uptime checks: if the site goes down, we know before you do.
Support hours
Hours included in the plan for changes and fixes, without raising a quote every time.
What you get, and how it is measured
Deliverables
- Documented monthly updates
- Automated backups with tested restore
- Security scans
- Uptime monitoring
- Included support hours
- Quarterly report
KPIs
- Uptime
- Response time
- Open vulnerabilities
- Restore test outcomes
FAQ
Questions about maintenance in Sydney
Why annual rather than monthly?
Because serious maintenance is a long cycle: updates, seasonal checks, restore drills. A prepaid annual plan costs less than the sum of the months and lets us schedule rather than react.
What if the site is compromised?
Cleanup and restore are included in the Pro and Premium plans. On Base they are billed as work.
Do you have an office in Sydney?
No. Our only office is in Firenze, Italy. We work with clients in Sydney remotely.
Maintenance in Sydney: let’s talk
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